Legal-process requests & content moderation
321GoShoot publishes this page so users, researchers, and authorities can see what kinds of legal-process requests we receive, how we respond, and what we proactively remove from the platform.
Reporting period: 1 Jan 2026 – 30 Apr 2026
What we will disclose under valid legal process
When served with a court order, search warrant, or other legally valid process from a jurisdiction in which we operate, we may disclose:
- Account email and registration timestamp
- Display name and profile data the user has saved
- IP addresses and device identifiers logged at content-write time (Privacy Policy §3.4)
- Specific posts, chat messages, or combos identified in the request
We do not disclose unrelated user data, content of users not named in the request, or data we do not retain.
Proactive content moderation
We automatically filter chat messages, session titles, user profile fields, and combo names against two sets of prohibited terms:
Built-in floor (cannot be overridden)
- Racial and hate-speech slurs (Apple Guideline 1.2 enforcement)
- Vocabulary classified as sensitive under the Hong Kong National Security Law (Cap. 2A11A) and the Safeguarding National Security Ordinance (Cap. 575)
Configurable additions
- Additional terms maintained in a server-side configuration document for response to emerging abuse patterns
Filtered content is replaced or removed automatically. The author's UID, device identifiers, and IP are recorded in our internal moderation log for review by support staff and for response to lawful requests.
Why we publish HK NSL terms in our filter: 321GoShoot serves users in Hong Kong, Macau, and Taiwan. Hong Kong law applies to services made available to HK users. We treat compliance as a precondition of operating in the HK market — not as an endorsement of any particular policy.
How to file a request
Law-enforcement and legal requests should be sent to support.321goshoot@gmail.com with the subject line "Legal Request". We respond within 7 business days to acknowledge receipt and indicate whether we hold responsive data.
We require requests to specify: (1) the legal authority under which the request is made, (2) the specific account or content identified, and (3) the requesting officer's contact information. Overbroad or unsubstantiated requests will be challenged.
How users can challenge a request
Where legally permitted, we notify affected users of legal-process requests prior to disclosure so the user has an opportunity to seek legal counsel and challenge the request. We do not provide notice when legally prohibited from doing so (e.g., emergency disclosure orders or gag orders).
Privacy commitment
User content rights and data-handling practices are detailed in our Privacy Policy and Terms of Service. We minimise the data we collect, encrypt data in transit, and retain logs only for as long as operationally and legally required.